SHIPPING POLICY
Delivered to your door
Securely ships New Zealand wide, Monday to Friday, directly from our warehouse to your door.
Delivery times may vary depending on courier networks and location. Once dispatched, you’ll receive tracking details via:
[FILL THIS – Email / SMS / Both]
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Any free shipping promotions will be clearly stated on product pages or during checkout.
Local Pickup
We offer local pickup from:
[FILL THIS – FULL ADDRESS]
Opening hours:
[FILL THIS]
Minimum wait time before collection: [FILL THIS]
How to select pickup at checkout: [FILL THIS]
If pickup is not offered, remove this section.
Authority to Leave
Unless otherwise specified, parcels may be left in a safe place at your delivery address.
If you require a signature on delivery, please contact us prior to dispatch.
If you have specific delivery instructions, please include them at checkout or email:
[FILL THIS – SUPPORT EMAIL]
If the courier cannot complete delivery due to incorrect or incomplete address details, re-delivery fees may apply.
Address Changes
If you need to update your shipping address, contact us immediately at:
[FILL THIS – SUPPORT PHONE OR EMAIL]
We dispatch orders quickly, so changes cannot be guaranteed once processing has begun.
Installation & Trades
If you plan to book tradespeople for installation, we recommend waiting until your products have been delivered and checked.
Courier delays are outside of our control.
Questions?
If you have any questions about shipping, contact:
[FULL LEGAL BUSINESS NAME]
[SUPPORT EMAIL]
[PHONE NUMBER]